Real Pharmacists, Real Prices, Real Relationships

At Hitchcock Family Pharmacy, we are here to make getting prescriptions easier, more affordable, and more personal. We offer common generic medications at wholesale pricing, with direct pharmacist access and 24/7 pickup — no membership required.

Request a Price Quote on Medication(s)

Request a Refill On a Prescription

Purchase Non-prescription (OTC) Medications

Transfer Prescription from Another Pharmacy

Our Approach

We strive to be a convenient, patient focused, affordable, and accessible pharmacy for all of our patients.

How it Works

Being a direct pharmacy, we offer a uniquely personal experience for our patients that focuses on individualized care, transparent pricing, and enhanced communication.

  • PROVIDER SENDS PRESCRIPTION

    Have your HFM doctor or any licensed healthcare provider send your prescription to us. We can also transfer your prescriptions from another pharmacy.

  • RECEIVE YOUR PRESCRIPTION

    We will notify you when your prescription is ready. You can either pick it up in person during office hours, we can load it in the 24/7 pickup lockbox, or we can mail it to you. The choice is yours.

  • REFILL YOUR PRESCRIPTION

    Conveniently request your refills by calling into our automated system or using our DRX pharmacy system web app.

24/7 Prescription Pickup

Tired of waiting in line? Rushing before or after work? At Hitchcock Family Pharmacy, you can pick up your prescriptions on your schedule. Our secure lock box is the first 24/7 medication pick up in the state of Tennessee. If you have any questions, just give us a call.

Who We Serve

We serve the community; it’s as simple as that. We’re here for people who are tired of healthcare that feels impersonal, expensive, or confusing. Whether you’re looking for a long-term relationship with a physician, affordable imaging without surprise bills, or transparent pharmacy pricing, we offer a better way forward.

  • Individuals and families seeking a more personal, relationship-based approach to medical care
  • Patients without insurance who still want affordable, high-quality healthcare, imaging, and medications
  • Those with insurance and high deductibles, looking for upfront pricing and lower out-of-pocket costs
  • People who need imaging services like CT, X-ray, or ultrasound — fast, affordable, and without the red tape
  • Patients who value time with their physician and don’t want to be rushed or bounced between providers
  • Anyone who’s tired of long pharmacy lines and inflated drug prices — and wants access to wholesale pricing
  • Employers looking for a better healthcare solution for their team — one that improves outcomes and cuts costs
  • People who want healthcare that’s simple, transparent, and focused on what really matters: their well-being
No enrollment needed. Just email pharmacy@hitchcock.md, give us a call 423-406-6764, or stop in during business hours (9:30am – 4pm with lunch from 12pm – 1pm) to learn more!
What Does Wholesale Medication Include?
We have the ability to fill most generic medications at wholesale pricing to pass the savings onto you.
Do You Offer Name Brand Medications?
While we can order brand name medications, we’re not able to offer as much of a discount. Call us with any questions.
Do You Offer Controlled Medications?
We do not offer controlled medications at this time.
Do I have to be a member to use the pharmacy?
You do not have to be a member to use our pharmacy and experience our savings. We can fill prescriptions from any provider for any patient.
Can I transfer my prescriptions to you?
Yes, either ask your provider or current pharmacy to transfer your prescriptions to us.
Can you fill pet medications?
Yes! Simply ask your veterinarian to send your pet's prescriptions to us.

Members of the Hitchcock Family Medicine do receive additional discounts on most medications. For more information on becoming a member, click here.

Our Team Our Office Our Story

Testimonials

What Our Patients are Saying
“It's like having a brother-in-law who's a doctor!”
— Steven
“Dr. Sanders is great!”
“She also responds quickly to my emails. I love the personalized care that I receive at Hitchcock Family Medicine.”
— Amy G.
“Very attentive and I appreciated how they treated me as an adult at 19 even though I was with my mother.”
“The Dr. responded to my texts about my sudden pain even though it was late, she immediately scheduled an appointment for me the next day. She administered an exam and tests while I still had the pain. She even offered a shot to help with inflammation while we waited on the blood results coming the next day.”
— Neilanda R.
“During my time with Hitchcock Family Medicine, I have received nothing but excellent care!”
“If you are looking for a good PCP, Doctor Ashley Sanders is top notch and thorough. The monthly payment plan also makes it easier to afford, especially in an emergency.”
— Mark L.
“We recommend Hitchcock Family Medicine to everyone we know!”
“Dr. H answers emails promptly. He has met us in the middle of the day to remove a Lego from my son's nose and after hours for stitches for my husband and my son on different occasions (avoiding ER waits and charges). We always have the office to ourselves, and we never feel rushed. Our concerns are always heard. We wouldn't want anyone else for our PCP.”
— Bekah
“Dr. Sanders! She went above and beyond before, during and after my surgery.”
“She listens and truly cares. I do and will highly recommend her!”
— Jessica S.
“After my first visit with Dr. Torbett, I knew I found 'the one' (doctor).”
“I’ve searched for a primary care doctor, in Chattanooga, for the past 8 years & really wish I would have started my search with Hitchcock Family Medicine. Alas, a doctor who is thorough, & actually cares about helping with my health goals!”
— Jordan G.