Benefits - Hitchcock Family Medicine

Direct Primary Care Is Proactive Healthcare

Here is a glimpse at the benefits of breaking away from traditional healthcare and insurance policies.

Direct Relationship with Board-Certified Physicians

Simple Monthly Membership

Transparent Pricing (No Co-Pays or Per-Visit Fees)

24/7 Communication + Free Telemedicine

Same-or-Next Day Appointments*

Office Visits

Unlimited, extended, and unhurried same-day or next-day visits with minimal to no waiting. Appointments are usually between 30 and 60 minutes to ensure that all of your health concerns are fully addressed.

Office Tests

Bedside testing like EKGs, strep throat screenings, and urinary tract infection tests are provided at no additional charge ensuring convenient and cost-effective care. This approach streamlines the diagnostic process, allowing patients to receive timely results and treatment without extra financial burden.

Office Procedures

Skin biopsies, mole removals, Pap smears, laceration repairs, and ingrown toenail removals are all included, though there may be an additional fee for any send-off pathology.

House Calls

House calls provide a convenient and compassionate solution for patients who are unable to travel, ensuring they receive essential medical care in the comfort of their own home. When medically necessary, this service eliminates the stress of transportation while maintaining high-quality, personalized care.

Outside Testing

Outside lab testing and imaging at greatly reduced prices provide patients with access to high-quality diagnostic services at a fraction of the cost, making healthcare more affordable and accessible. These services offer accurate results, faster turnaround times, and the convenience of proactive health management without the financial strain.

Who We Serve

We serve the community; it’s as simple as that. We’re here for people who are tired of healthcare that feels impersonal, expensive, or confusing. Whether you’re looking for a long-term relationship with a physician, affordable imaging without surprise bills, or transparent pharmacy pricing, we offer a better way forward.

Individuals and families seeking a more personal, relationship-based approach to medical care
Patients without insurance who still want affordable, high-quality healthcare, imaging, and medications
Those with insurance and high deductibles, looking for upfront pricing and lower out-of-pocket costs
People who need imaging services like CT, X-ray, or ultrasound — fast, affordable, and without the red tape
Patients who value time with their physician and don’t want to be rushed or bounced between providers
Anyone who’s tired of long pharmacy lines and inflated drug prices — and wants access to wholesale pricing
Employers looking for a better healthcare solution for their team—one that improves outcomes and cuts costs
People who want healthcare that’s simple, transparent, and focused on what really matters: their well-being

Testimonials

What Our Patients Are Saying

“We recommend Hitchcock Family Medicine to everyone we know!”

“Dr. H answers emails promptly. He has met us in the middle of the day to remove a Lego from my son's nose and after hours for stitches for my husband and my son on different occasions (avoiding ER waits and charges). We always have the office to ourselves, and we never feel rushed. Our concerns are always heard. We wouldn't want anyone else for our PCP.”

— Bekah

“It's like having a brother-in-law who's a doctor!”

— Steven

“Very attentive and I appreciated how they treated me as an adult at 19 even though I was with my mother.”

“The Dr. responded to my texts about my sudden pain even though it was late, she immediately scheduled an appointment for me the next day. She administered an exam and tests while I still had the pain. She even offered a shot to help with inflammation while we waited on the blood results coming the next day.”

— Neilanda R.

“After my first visit with Dr. Torbett, I knew I found 'the one' (doctor).”

“I’ve searched for a primary care doctor, in Chattanooga, for the past 8 years & really wish I would have started my search with Hitchcock Family Medicine. Alas, a doctor who is thorough, & actually cares about helping with my health goals!”

— Jordan G.

“During my time with Hitchcock Family Medicine, I have received nothing but excellent care!”

“If you are looking for a good PCP, Doctor Ashley Sanders is top notch and thorough. The monthly payment plan also makes it easier to afford, especially in an emergency.”

— Mark L.